How Does Mobile Call Recording & Texting Compliance Work?

iPlum provides a separate business line with compliance requirements on your personal phone. It can record calls and back up texts on the line automatically. The information is archived for compliance purposes. It provides the data security, recording, and reliability required for professional communications on a smartphone. You can either get a new business number at iPlum or convert your existing number by porting it to iPlum. If you decide to port your number you can simply request a new number from the existing provider to replace it.

Innovative Features On Your Mobile

  • HD Calling
  • Messaging
  • Recording
  • Voicemail
  • Auto Attendant (IVR)
  • Team Account

Who Needs Mobile Phone Communications Compliance?

Finance, legal, insurance, real estate, mortgage, brokers, sales, and service sector professionals need mobile call recording and texting compliance. The client communication needs to be protected and archived. iPlum provides you with a solution.

How Does it Affect CMS Insurance Brokers for Compliance?

According to new CMS requirements for the insurance industry, all client communications must be recorded and archived for ten years. In case of a client dispute, the information needs to be readily available for full transparency. It also requires that a special announcement be played before the start of the call.

What is Dodd-Frank & Consumer Protection Act for Mobile Compliance?

The Dodd-Frank act aims to improve financial stability by increasing transparency in the system. The act requires all calls and texts to be recorded and archived for greater accountability.

What is the Cost of a Compliance Solution?

iPlum provides a simple and cost-effective solution that you would buy with any unlimited iPlum number plan, adding the mobile communication compliance feature to it.

Does iPlum Provide Team Solutions at Corporate Level?

Yes, with an iPlum business account, you can set up multiple sub-accounts for your team associates and give them a separate line on their existing mobile phone with compliance requirements.

Can I Record Both Incoming and Outgoing Calls?

Yes, iPlum provides bidirectional recording for both incoming and outgoing calls.

Can I Text My Clients using iPlum and Archive them?

Yes, iPlum allows you to text clients and archive these communications for compliance.

What is Gramm-Leach-Bliley Act for Data Security in Financial Sector?

The Gramm-Leach-Bliley Act (GLB Act) of 1999 protects consumers’ private information.

Can I Play a Special Announcement With Every Call?

Yes, you can add a special announcement to play automatically at the beginning of every call for compliance.

Does iPlum Provide the Privacy and Security Required for Business Communication?

Yes, iPlum offers complete privacy and security and applies security encryption for data both at rest and during flow.

Can I Play and Download My Call Recordings?

Yes, recordings can be played and downloaded via the iPlum portal.

Can I Transfer or Port My Existing Number Into iPlum?

Yes, you can port your existing number into iPlum, making it compliant.

50+ Calling & Texting Features

  • Customer Service (U.S. Based)
  • Local & 800 Toll-Free Numbers
  • Number Portability
  • Call Mode: Voice Network or Wi-Fi/Data
  • True Caller-ID with Call Return
  • Phone-Tree & Extensions
  • Business Team Account
  • Business Hours
  • Domestic Calling
  • International Calling
  • Secure Texting
  • Domestic Texting
  • International Texting
  • MMS: Audio, Photo, Video, Short-codes
  • Cloud Voicemail
  • Email Alerts for Voicemail
  • Custom Voicemail Greeting
  • Call Notifications
  • Transcriptions for Voicemail
  • Out-of-Office Greeting
  • Custom Auto Attendant Greeting
  • Call Transfer
  • Music on Hold
  • Create Forwarding Extensions
  • Call Management Rules
  • Text to Speech Greetings
  • Signature Text
  • Auto-Tex Missed Calls & SMS
  • Auto-Tex Business Hours
  • Auto Attendant (IVR)
  • Fax
  • Business Contacts
  • Favorites Address Book
  • Text Archiving, Backup
  • Text to Email
  • Schedule Text
  • Pin Text
  • Multiple Call Forwarding – Global
  • Multiple Inbound Paths
  • Call Recording
  • Announcement Call Recording Compliance
  • Calling & Texting Logs
  • Do Not Disturb
  • Password Lock
  • Reactivate Number
  • Change/Swap Number
  • Block Phone Numbers
  • Ringtones & Message Tones
  • HIPAA & HITECH Compliance
  • BAA: Business Associate Agreement
  • AES-256 Data Encryption & PKI Cryptography
  • Bring-Your-Own-Device ready (BYOD)
  • Cloud-Based Group Management Console
  • REST APIs for Usage Management
  • Universal Links for Developer Integration
  • iPhone & iPad
  • Android: Smartphone, Tablet, Chromebook
  • 23 Languages, 200 countries