What is iPlum HIPAA Compliant Phone Number Service for Calling & Texting?

HIPAA and HITECH security is a process for the healthcare, insurance, medical, and therapy industries. iPlum offers HIPAA-compliant secure communications, including HIPAA-compliant calling, text messaging, and HIPAA-secure voicemail.

A HIPAA compliant solution with phone tree and separate second line with the iPlum app ensures you and your clients are protected.

iPlum establishes a separate HIPAA compliant 2nd line on your mobile phone with its own calling, secure texting, voicemail, distinct ringtone, visual screen, phone tree and extensions. Unlike many app-to-app HIPAA solutions, which require an app at both ends, iPlum actually provides you with a real business phone number with full calling & secure texting capabilities. iPlum gives you personal privacy with a separate business line as well as protects your clients' data with HIPAA compliance.

Innovative Features On Your Mobile

  • HD Calling
  • Messaging
  • Voicemail
  • Auto Attendant (IVR)
  • Team Account

50+ Calling & Texting Features

  • Customer Service (U.S. Based)
  • Local & 800 Toll-Free Numbers
  • Number Portability
  • Call Mode: Voice Network or Wi-Fi/Data
  • True Caller-ID with Call Return
  • Phone-Tree & Extensions
  • Business Team Account
  • Business Hours
  • Domestic Calling
  • International Calling
  • Secure Texting
  • Domestic Texting
  • International Texting
  • MMS: Audio, Photo, Video, Short-codes
  • Cloud Voicemail
  • Email Alerts for Voicemail
  • Custom Voicemail Greeting
  • Call Notifications
  • Transcriptions for Voicemail
  • Out-of-Office Greeting
  • Custom Auto Attendant Greeting
  • Call Transfer
  • Music on Hold
  • Create Forwarding Extensions
  • Call Management Rules
  • Text to Speech Greetings
  • Signature Text
  • Auto-Text Missed Calls & SMS
  • Auto-Text Business Hours
  • Auto Attendant (IVR)
  • Fax
  • Business Contacts
  • Favorites Address Book
  • Text Archiving, Backup
  • Text to Email
  • Schedule Text
  • Pin Text
  • Multiple Call Forwarding – Global
  • Multiple Inbound Paths
  • Call Recording
  • Announcement Call Recording Compliance
  • Calling & Texting Logs
  • Do Not Disturb
  • Password Lock
  • Reactivate Number
  • Change/Swap Number
  • Block Phone Numbers
  • Ringtones & Message Tones
  • HIPAA & HITECH Compliance
  • BAA: Business Associate Agreement
  • AES-256 Data Encryption & PKI Cryptography
  • Bring-Your-Own-Device ready (BYOD)
  • Cloud-Based Group Management Console
  • REST APIs for Usage Management
  • Universal Links for Developer Integration

Single or Multiple Users

Create virtual phone tree with remote extensions, including HIPAA-compliant calling, text messaging, and HIPAA-secure voicemail.

Can I Set Up a Phone Tree with HIPAA-Compliant Mobile Lines?

With iPlum, you can also set up Auto-Attendant with greetings and extensions to create a virtual mobile phone system for your healthcare practice. iPlum provides a wide range of phone tree features with call routing. You can set up your entire team with a virtual mobile phone system that is HIPAA-compliant for calling and secure texting.

How To Get HIPAA-Compliant Texting & Phone For Therapists?

iPlum is popular amongst therapists who need a simple and robust HIPAA-compliant texting & phone service for their practice. Practitioners get a dedicated phone number which acts as a separate second line on their existing mobile phone with its distinct visual screen, notification, and ringtone for calling and secure texting with clients.

What is the Pricing for HIPAA Complaint Solution?

iPlum provides HIPAA compliance with BAA. Please check here for HIPAA pricing details.

Does iPlum Provide HIPAA Fax Line?

Yes, you can get a secure HIPAA-compliant fax line for sending and receiving faxes.

What is Canada’s PIPEDA and PHIPA compliance?

Canada’s PIPEDA stands for the Personal Information Protection and Electronic Documents Act. PHIPA, the Personal Health Information Protection Act, is an additional piece of Canadian legislation that provides data privacy laws in the healthcare setting.

When Is Text Messaging HIPAA Compliant?

HIPAA regulations acknowledge the increased access to private health information through mobile devices. iPlum provides secure texting channels for HIPAA-compliant messaging. Doctors can initiate secure text channels with their patients.

Does iPlum Provide a BAA (Business Associate Agreement) for HIPAA Compliance?

Yes, iPlum provides a BAA – Business Associate Agreement. Each iPlum number has its own BAA for secure information coverage.

Can I Add Additional HIPAA-compliant Phone Numbers For My Associates?

Yes, with an iPlum business account, you can set up multiple sub-accounts for your associates with HIPAA compliance.

Can I Transfer or Port My Existing Number Into iPlum?

Yes, you can make your existing landline or mobile number HIPAA compliant by porting into iPlum.

To Whom Do HIPAA Regulations Apply?

HIPAA regulations apply to healthcare professionals, insurance providers, and any third-party service providers with access to private health information. Organizations must train all members on HIPAA compliance procedures.