50+ Calling & Texting Features

  • Customer Service (U.S. Based)
  • Local & 800 Toll-Free Numbers
  • Number Portability
  • Call Mode: Voice Network or Wi-Fi/Data
  • True Caller-ID with Call Return
  • Phone-Tree & Extensions
  • Business Team Account
  • Business Hours
  • Domestic Calling
  • International Calling
  • Secure Texting
  • Domestic Texting
  • International Texting
  • MMS: Audio, Photo, Video, Short-codes
  • Cloud Voicemail
  • Email Alerts for Voicemail
  • Custom Voicemail Greeting
  • Call Notifications
  • Transcriptions for Voicemail
  • Out-of-Office Greeting
  • Custom Auto Attendant Greeting
  • Call Transfer
  • Music on Hold
  • Create Forwarding Extensions
  • Call Management Rules
  • Text to Speech Greetings
  • Signature Text
  • Auto-Text Missed Calls & SMS
  • Auto-Text Business Hours
  • Auto Attendant (IVR)
  • Fax
  • Business Contacts
  • Favorites Address Book
  • Text Archiving, Backup
  • Text to Email
  • Schedule Text
  • Pin Text
  • Multiple Call Forwarding – Global
  • Multiple Inbound Paths
  • Call Recording
  • Announcement Call Recording Compliance
  • Calling & Texting Logs
  • Do Not Disturb
  • Password Lock
  • Reactivate Number
  • Change/Swap Number
  • Block Phone Numbers
  • Ringtones & Message Tones
  • HIPAA & HITECH Compliance
  • BAA: Business Associate Agreement
  • AES-256 Data Encryption & PKI Cryptography
  • Bring-Your-Own-Device ready (BYOD)
  • Cloud-Based Group Management Console
  • REST APIs for Usage Management
  • Universal Links for Developer Integration
  • iPhone & iPad
  • Android: Smartphone, Tablet, Chromebook
  • 23 Languages, 200 countries

Google Voice Phone Alternative

How Is Privacy Built Into iPlum?

iPlum is a business class service with 100% data protection. Unlike other services, we respect your privacy and fully protect your information. It is never shared with any third party. You get complete peace of mind.

Does iPlum Provide A Reliable Solution Which I Can Use As Second Business Line On My Mobile?

Yes, now you can get a second line on your mobile which is as reliable as your first line. With iPlum special technology, you are not dependent on internet for calling. iPlum provides state of the art carrier calling mode using your existing carrier for best performance and reliability for your calls at all time.

Does iPlum Provide A BAA (Business Associate Agreement) For HIPAA Compliance?

Yes, iPlum provides a BAA – Business Associate Agreement. To keep highest level of security, every iPlum number has its own BAA. With an iPlum HIPAA compliant secure number, BAA covers ePHI information.

Can I Do Secure Texting Using iPlum App?

Yes, if you are a healthcare professional, iPlum provides a free app for your patients to communicate with you using secure texting. Check step by step process to add a patient for secure texting using iPlum.

Does iPlum Provide Call Recording?

Yes, iPlum provides call recording feature. For compliance it includes an optional “Consent” message which you can play for incoming calls if your state requires it. You automatically get an alert via email when you have a recording which you can play in the iPlum online portal or iPlum app.

Can I Add Mobile IVR or Phone Auto Attendant?

**Mobile IVR or Auto Attendant is a voice menu system that plays a greeting and allows callers to be transferred to an extension. You can set up one or multiple extensions with different options.